Refund policy
Returns and refunds
Return deadlines
Submit your return request within 7 days of delivery. Items must be shipped back within 7 days of submitting your return request.
Item condition
Items must be unworn and returned with their original tags and packaging.
How to request a return
Email hello@shopallthingsleopard.com with your order number and the items you wish to return. We will provide return instructions and the correct return address. Contact us before sending your return so it reaches the appropriate destination.
Return shipping and non-compliant returns
Customers are responsible for return shipping costs unless the return is due to an order error or a damaged item. If your item arrives damaged or incorrect, contact us with your order number and photos so we can help resolve the issue and arrange the return.
Returns that do not meet these requirements may be subject to a 20% fee or may be denied.
Final-sale items
Intimates, swimwear and jewelry are final sale and are not eligible for change-of-mind returns. If an item is damaged or incorrect, please contact us for assistance.
Refunds
We will notify you of the refund decision after your return is received and inspected. Approved refunds are issued within 3–5 business days of receiving your return. Contact hello@shopallthingsleopard.com with questions about your return or refund.
TikTok Shop orders
For purchases made through TikTok Shop, submit return and refund requests through TikTok Shop. TikTok Shop's applicable return and refund requirements govern those orders.
This policy does not limit any mandatory rights you have under applicable consumer protection laws.